---
title: Knowledge base
description: Knowledge base
---

[Skip to content](https://support.trueturn.com#main-content)

- [English - Switzerland](https://support.trueturn.com)
- [Deutsch – Schweiz](https://support.trueturn.com/de-ch)
- [Français - Suisse](https://support.trueturn.com/fr-ch)
- [Italiano - Svizzera](https://support.trueturn.com/it-ch)

English - Switzerland

Show submenu for translations

![TrueTurn\_Logo\_rgb\_Beige (2)](https://support.trueturn.com/hs-fs/hubfs/TrueTurn_Logo_rgb_Beige%20(2).png?width=150&height=26&name=TrueTurn_Logo_rgb_Beige%20(2).png)

Open main navigation

Close main navigation

- - [English - Switzerland](https://support.trueturn.com)
    - [Deutsch – Schweiz](https://support.trueturn.com/de-ch)
    - [Français - Suisse](https://support.trueturn.com/fr-ch)
    - [Italiano - Svizzera](https://support.trueturn.com/it-ch)

  English - Switzerland
  
  Show submenu for translations
- [Contact us](mailto:support@trueturn.com)

[Contact us](mailto:support@trueturn.com)

 How can we help you?

- There are no suggestions because the search field is empty.

### [For Organisations All you need to know as an organisation featured on one of our Giving Portals](https://support.trueturn.com/for-organisations?hsLang=en-ch)

[See more](https://support.trueturn.com/for-organisations?hsLang=en-ch)

### [For Users All you need to know as a user about our Giving Portals](https://support.trueturn.com/for-users?hsLang=en-ch)

[See more](https://support.trueturn.com/for-users?hsLang=en-ch)

[![TrueTurn\_Logo\_rgb\_Beige (2)](https://support.trueturn.com/hs-fs/hubfs/TrueTurn_Logo_rgb_Beige%20(2).png?width=146&height=25&name=TrueTurn_Logo_rgb_Beige%20(2).png "TrueTurn_Logo_rgb_Beige (2)")](https://www.trueturn.com)

Hardturmstrasse 101  
8005 Zurich   
Switzerland  
[trueturn.com](https://www.trueturn.com/)

[mailto:support@trueturn.com](mailto:support@trueturn.com)

Copyright © 2026, TrueTurn